How to place an order

We accept orders online 24 hours a day, 7 days a week.

Please specify the color and size of the item you wish to purchase and click the "Add to Cart" button.

Please check the items in your cart and the price, and click the "Purchase" button.

If you are paying by ShopPay/GooglePay/PayPal, you can also use Express Checkout, and ApplePay is also available on Mac under Safari.

Please enter your name, address, phone number, email address, and other necessary information, then click the "Proceed to the Selection of Shipping Method" button. (Our cart is encrypted with SSL)

We add the shipping cost by your address, and then click the "Proceed to Payment" button.

If you are using a credit card, please enter your card information and click the "Pay Now" button. If you are paying by PayPal, you will be redirected to the PayPal payment page.

Payment method

COD (only in Japan)
After confirming your order, we will send your order by Sagawa Express e-Collect courier service.
When the product arrives at your door, please pay the designated COD fee directly to the courier.

Please note that the cash on delivery fee is not displayed on the cart screen when you place your order.

After we confirm your order, we will contact you with an "Order Confirmation Email" with the amount including the COD fee.

 The cash on delivery fee is as follows.
 The cash on delivery amount (excluding consumption tax) - cash on delivery fee (including ta x)
10,000 yen or less - 330 yen (300 yen without tax )
30,000 yen or less - 440 yen (400 yen without tax)
100,000 yen or less - 660 yen (600 yen without tax )
300,000 yen or less - 1,100 yen (1,000 yen without tax)
500,000 yen or less - 2,200 yen (2.000 yen without tax) (2,000 yen without tax)

You can choose to pay by cash, credit card, or debit card after the product arrives.

Bank transfer

Please transfer the money within 3 days of the bank business day after the purchase application.
Please note that bank transfer fees are the responsibility of the customer.

Credit Card Payment

VISA / Mastercard / American Express / JCB

Cashless payment

Apple Pay / Google Pay / Shop Pay

Online Payment

PayPal

Cash on delivery fee and bank transfer fee are to be paid by the customer.

About shipping

We will ship your order
within 3 business days from the date of order by Sagawa Express.


After confirmation of payment by bank transfer, we will
ship within 3 days by Sagawa Express.

About shipping cost

This is the shipping cost by area of Sagawa Express.

Hokkaido : 990 yen

Aomori, Iwate, Akita : 770yen

Miyagi, Yamagata, Fukushima Prefecture: 715 yen

Ibaraki Prefecture, Tochigi Prefecture, Gunma Prefecture, Saitama Prefecture,
Chiba Prefecture, Tokyo, Kanagawa Prefecture, Yamanashi Prefecture: 660 yen

Niigata Prefecture, Toyama Prefecture, Ishikawa Prefecture, Fukui Prefecture, Nagano Prefecture: 715 yen

Gifu Prefecture, Shizuoka Prefecture, Aichi Prefecture, Mie Prefecture: 715 yen

Shiga Prefecture, Kyoto Prefecture, Osaka Prefecture, Hyogo Prefecture, Nara Prefecture, Wakayama Prefecture: 770 yen

Tottori Prefecture, Shimane Prefecture, Okayama Prefecture, Hiroshima Prefecture, Yamaguchi Prefecture: 880 yen

Tokushima, Kagawa, Ehime, Kochi: 880 yen

Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima: 990 yen

Okinawa: 2860 yen

Return and Exchange Policy

We do not accept returns except for defective products.
Please check the contents as soon as you receive the item.
If you wish to return an item, please contact us by email or phone within 3 days of receiving the item. We will consult with you about sending an alternative product.
We will pay for shipping costs for defective or incorrectly shipped items.

About Sale

Sale items are in limited quantities and may be sold out.

Please note that we cannot accept returns or exchanges of sale items.

For purchases and shipping from outside Japan

The price shown includes 10% Japanese tax. When you proceed to the purchase page and enter your shipping address, the tax will be deducted from the price of the item as a tax free amount. At the same time, we will show you the total amount of the shipping cost, including the shipping fee according to the area and weight. Please select a payment method and complete your purchase.

Your order will be shipped by DHL within 3 business days on weekdays. In some areas, we will ship by EMS or FedEx.


Please contact us at

boutiqueW online shop
5-39-3 Jingumae, Shibuya, Tokyo 150-0001, Japan OSAKI SQUARE BLD 1F
Contact email address:  info@boutiquew.com