How to order

◆We accept requests online 24 hours a day.

◆Please specify the color and size of the item you wish to purchase and press the "Add to Cart" button.

◆Please check the items and amount in your cart and press the "Payment" button.

◆Express checkout is also available when paying with ShopPay/GooglePay/PayPal. ApplePay is also possible under Mac Safari environment.

◆Enter the necessary information such as your name, address, telephone number, and email address, and press the "Proceed to shipping method selection" button. (Our cart is encrypted with SSL)

◆The shipping fee (Japan and non-Japan) will be added depending on your address, so please check it and press the "Proceed to Payment" button.

◆If paying by credit card, please enter your card information and press the "Pay Now" button. For other payments, please press the "Complete Order" button. If you are paying with PayPal/Paidy, you will be redirected directly to the PayPal/Paidy payment screen.

Payment method

◆Cash on delivery
After confirming your order, we will send it to you via Sagawa Express e-collect cash on delivery service. When the product arrives, please pay the product price, shipping fee, and cash on delivery fee according to the purchase amount directly to the delivery person.

Please note that the cash on delivery fee will not be displayed on the cart screen when placing your order.

After confirming your order here, we will send you the amount including cash on delivery fee.
We will contact you via "Order Confirmation Email".

*Cash on delivery fees are as follows.
Cash on delivery amount (excluding consumption tax)...Cash on delivery fee (tax included)
10,000 yen or less...330 yen (300 yen excluding tax)
30,000 yen or less...440 yen (400 yen excluding tax)
100,000 yen or less...660 yen (600 yen excluding tax)
300,000 yen or less...1,100 yen (1,000 yen excluding tax)
500,000 yen or less...2,200 yen (2,000 yen excluding tax)

*You can choose to pay by cash, credit card, or debit card after receiving the product.

◆Bank transfer

Please transfer the amount within 3 business days after applying for purchase.
Please note that you are responsible for paying the transfer fees yourself.

◆Credit card payment

VISA / Mastercard / American Express / JCB

◆Cashless payment

Apple Pay / Google Pay / Shop Pay

◆Online payment

PayPal/Paidy

*As a general rule, cash on delivery fees and bank transfer fees are to be paid by the customer.

About shipping

◆Credit card / cashless / online payment / cash on delivery
We will ship the item within 3 business days from the date of order via Sagawa Express.

◆Bank transfer
After confirming your payment, we will ship the item within 3 days via Sagawa Express.

About points

You will receive 1 point for every ¥100 of your purchase.
1 point = ¥1, which can be used for future purchases.

◆Notes

・Member registration and login are required to use points.

・Points will be awarded after payment is completed and the product is shipped.

・Depending on the processing status of the system, it may take some time for points to be reflected.

・If an order is canceled or returned, the points awarded will be cancelled.

・Points are valid for one year from the last grant date.

About shipping charges

Shipping within Japan is free of charge.



*For some remote island areas, we will contact you separately.

About returns and exchanges

Returns are not allowed, except for defective items.
Please check the contents as soon as you receive the product.
To return a product, please contact us by email or phone within 3 days of receiving the product. We will contact you to discuss shipping a replacement item.
Shipping costs for defective or incorrect items will be covered by our company.

About the sale

Sale items are in limited quantity, so
It may be sold out.

Additionally, we cannot accept returns or exchanges on sale items.
Thank you for your understanding.

Regarding purchases and shipping from outside Japan

Prices shown in currencies other than Japanese yen do not include the 10% Japanese tax. When you proceed to the purchase screen and enter the shipping address, the product price will be confirmed with tax deducted. At the same time, the total amount including shipping charges depending on the weight and size of the item will be displayed. Select your payment method and complete your purchase.

We will ship your order via DHL within 3 business days on weekdays from the date of your order. In some areas, items will be shipped by EMS or FedEx.

 

Contact information

boutiqueW online shop
OSAKI SQUARE BLD 1F, 5-39-3 Jingumae, Shibuya-ku, Tokyo 150-0001
Inquiry email address:info@boutiquew.com