Refund policy

How to Order

We accept orders 24 hours a day, 7 days a week via the Internet.

Please specify the color and size of the item you wish to purchase and click the "Add to cart" button.

Please check the items in your cart and the amount of money and click the "Pay" button.

If you pay by ShopPay/GooglePay/PayPal, express checkout is available.

◆Please enter your name, address, phone number, e-mail address, and other necessary information, and press the "Proceed to Select Shipping Method" button. (Our cart is encrypted by SSL.)

Please confirm the shipping cost (Japan and non-Japan) applicable to your address and click the "Proceed to Payment" button.

If you are paying by credit card, please enter your credit card information and click the "Pay Now" button. If you are paying by PayPal / pace, you will be taken directly to the PayPal / pace payment page.

Payment Method

Cash on delivery
After confirming your order, we will send your order by Sagawa Express e-Collect COD courier service. Upon arrival of the product, please pay directly to the courier the product price, shipping fee, and the specified COD fee according to the purchase amount.

Please note that the cash on delivery fee is not displayed on the cart screen when placing an order.

After we confirm your order, we will send you the total amount including the COD fee.
We will contact you by "Order Confirmation E-mail".

The cash on delivery fee is as follows.
Cash on delivery amount (excluding consumption tax) - Cash on delivery fee (including tax)
10,000 yen or less: 330 yen (300 yen without tax)
30,000 yen or less: 440 yen (400 yen without tax)
100,000 yen or less: 660 yen (600 yen without tax)
300,000 yen or less: 1,100 yen (1,000 yen without tax)
500,000 yen or less: 2,200 yen (2,000 yen without tax)

You can choose to pay by cash, credit card, or debit card upon receipt of the merchandise.

◆Bank transfer

Please transfer within 3 bank business days after purchase application.
Please note that you will be responsible for the bank transfer fee.

Credit card payment

VISA / Mastercard / American Express / JCB

Cashless payment

Apple Pay / Google Pay / Shop Pay

Online payment

PayPal / pace.

Terms of use of pace.Click herePlease click here for the terms and conditions.

In principle, cash on delivery and bank transfer fees are to be borne by the customer.

About Shipping

Credit card / Cashless / Online payment and cash on delivery
We will ship within 3 business days from the date of order by Sagawa Express.

Bank transfer
After confirming the payment, we will ship within 3 days by Sagawa Express.

About shipping charges

The shipping fee is based on the area of Sagawa Express.

Hokkaido : 990 yen

Aomori, Iwate, Akita: 770 yen

Miyagi, Yamagata, Fukushima: 715 yen

Ibaraki, Tochigi, Gunma, Saitama Prefectures
Chiba, Tokyo, Kanagawa, Yamanashi: 660 yen

Niigata, Toyama, Ishikawa, Fukui, Nagano: 715 yen

Gifu, Shizuoka, Aichi, Mie: 715 yen

Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama: 770 yen

Tottori, Shimane, Okayama, Hiroshima, Yamaguchi: 880 yen

Tokushima, Kagawa, Ehime, Kochi: 880 yen

Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima: 990 yen

Okinawa Prefecture: 2,860 yen

We will contact you separately for some remote island areas.

Returns and Exchanges

Returns are not accepted except for defective products.
Please check the contents of your order as soon as you receive it.
Please contact us by e-mail or phone within 3 days of receiving the product. We will be happy to send you a replacement product or discuss other options with you.
We will pay the shipping costs for defective or incorrectly shipped items.

About Sale

Sale items are limited in quantity.
Please note that the sale items may be sold out.

Please note that we do not accept returns or exchanges of sale items.
Please understand in advance.

Purchasing and shipping from outside Japan

The listed price includes 10% Japanese tax. When you go to the purchase page and enter your shipping address, the tax will be deducted from the product price as a tax-free portion. At the same time, the total price will be displayed, including shipping costs for the relevant region and weight. Select a payment method and complete your purchase.

Your order will be shipped by DHL within 3 business days from the date of order. In some areas, we will ship by EMS or FedEx.

Contact us

boutiqueW online shop
OSAKI SQUARE BLD 1F, 5-39-3 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan
Inquiry e-mail