|Shop name||boutique W|
|Seller||boutique W Inc.|
|Sales Manager||Tomoya Kawaoto|
|Address||OSAKI SQUARE BLD1F, 5-39-3 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan|
|Product line||Clothing, Shoes, Accessories, Bags, Watches|
|Licenses and Qualifications|
|Sales Quantity||Products are subject to availability. We will contact you by phone or email if the item you have ordered is out of stock.|
|Necessary charges other than the product price||As a rule, customers are responsible for shipping charges, cash on delivery charges, and bank transfer charges.|
|Effective period of application||Within 7 days after the order is placed.|
|Time of delivery||Within 3 working days from the date of order.|
About returned goods and defective goods
|Return period and conditions||We do not accept returns except for defective products.
Please check the contents as soon as you receive the product.
Please contact us by email or phone within 3 days of receiving the product.
We will consult with you about sending an alternative product.
|Return shipping costs||We will pay for the exchange of defective products and incorrect product delivery.|
|Defective products||In the unlikely event that there is a defective item, we will exchange it for a new or equivalent item after checking our inventory.
Please contact us by e-mail or phone within 3 days after the arrival of the product. Please understand that we will not be able to accept your request for a return or exchange if the item has passed that point.
About the payment method
|Payment method||Cash on delivery (Sagawa Express e-Collect)
- Bank transfer (prepayment)
- Credit card payment
- Cashless payment
- Online payment
Cash on delivery: at the time of delivery
Bank transfer: Please transfer the money within 3 days after the purchase is made .